Frequently asked questions

How much does a batch of cookies cost?

- $5.85 for Single Basic Flavors - $6.00 for Single Premium Flavors - $36 for Single Flavor Batches - $37 for Kookie Bites Pack - $45 for Vegan Mix and Match Packs - $42-47 for Variety Packs - $50 Customizable



How many cookies is in a batch?

- 8 for XL size batches in our Single Flavors and/or Mix and Match packs
- 12 for regular size batches in our Single Flavors - 1 XL cookie in our Single Premium Flavor



How much does shipping cost?

- $12.50 for orders ranging from $0-18 - $13 for orders ranging from $18-108
- $18.75 for orders ranging from $108- $252 - $35.75 for orders $253 and up 2-3 business days, Flat Rate USPS mailing for all US States, US Territories, and APO address. (extended due to Covid) Intermational Shipping Please email us for shipping quotes or DM us on Instagram @ocdcookieco



Where do you ship to?

We Ship Nationwide within the United States Cookies can be shipped within, among, and between to these Freely Associated States and United States Territories and Possesions as Domestic mail items: American Samoas (AS) : (Manua, Swain's and Tutuila Islands) Guam (GU) Commonweath of Northern Mariana Islands (MP): (Rota, Saipan, and Tinian Island) Commonwealth of Puerto Rico (PR) US Virgin Islands (VI): (Saint Croxix, Saint John, and Saint Thomas Island) Wake Isalnd Atoll (HI) US Military International with APO Address.



What should I do upon receiving my cookies?

- Your cookies have a shelf life of 10 days. - Please refrigerate for at least thirty (30) mins after receiving your shipment - We do recommend storing them in the refrigerator and/or freezer for prolonged freshness - They're best kept in the freezer for no more than 2 months at a time - We suggest that you thaw out your cookies and bring it to room temp before putting them in the microwave for a 15-20 seconds - You can reheat your cookies in the oven or toaster oven for 5 mins or until warm at 300°F. (BE SURE TO WATCH YOUR COOKIES! -- You do not want to burn them!) - OR be adventurous and try them COLD! Take them out for 30-45 minutes if you can wait and enjoy a cold treat! They are still soft and moist!



How many different kinds of cookies can be in a batch?

- 1 in our Single Flavor Batches - Mix & Match you can pick up to six flavors and we will surprise and pick the last two flavors for you - Customizible batches are upon approval. Please email ocdcookieco@gmail.com for your desired creations



How do we ship to to APO addresses in the checkout page?

Directions: - In the Cart page -select "United States Minor Outlying Island" as your "Shipping Destination" - in the notes selection below " ADD A NOTE" tell use the country the military base is located in. -Click on the "Checkout" buttom, it will take you to the checkout page. From there you will able able to write "APO" in for "City" ** please email us or send us a DM on instgram for immediate assistance.



I just placed an order, when will i receive my cookies?

Orders received by Monday by 5pm PST, should be shipped the next day. Orders received by 12pm PST on Tuesday, most likely will be shipped the following week on Monday. We are made to order and need at least 24-48 hrs to make your cookies.



How can I find the macros in the cookies?

We do not have the nutritional facts because we have so many flavors that we constently switch out all the time. We do however, have it on our traditional chocolate chip (OCD) per XL 190g cookie: 260 calories C: 32.5g P: 13g F: 8.6g Anything with nuts, added candy, cookies, fillings and/or extermal ingredients (fruits,etc) stuffed in it will obviously have alot more. We do however, do not use any white sugar in any of our cookies. We use whole organic eggs, premium quaility butter and no artificial flavorings to create our extreme flavors. We use REAL TRUE AUTHENTIC ingredients! Ex: real purple potato (ube) to make our ube cookies, real freshed squeeze lemons and limes in our lemon and keyline pie cookie, real shredded carrorts in our cake cake...etc!